Privacy Policy
Last updated: September 9, 2025
Introduction
Tankably ("we," "us," or "our") operates the aquarium planning service available at tankably.com. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our service.
By using Tankably, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
When you create an account, we collect:
- Email address - Required for account creation, login authentication, and service communications
- Full name - Used for account identification and personalization
- Password - Encrypted and stored securely for account security
Usage Data
We automatically collect certain information when you use our service:
- Aquarium configurations - The aquarium setups you create and save
- Species selections - Fish and plants you add to your configurations
- Usage patterns - How you interact with our tools and features
- Technical data - IP address, browser type, device information for security and service improvement
Cookies and Tracking
We use essential cookies to:
- Keep you logged in to your account
- Remember your preferences and settings
- Ensure proper functioning of our service
How We Use Your Information
We use your information to:
- Provide the service - Enable account access and save your aquarium configurations
- Prevent abuse - Protect QR code generation and builder tools from misuse
- Improve our service - Analyze usage patterns to enhance features and user experience
- Communicate with you - Send important service updates and respond to your inquiries
- Ensure security - Detect and prevent fraud, spam, and unauthorized access
Legal Basis for Processing
We process your personal information based on:
- Contract performance - To provide the services you've requested
- Legitimate interests - To improve our service, ensure security, and prevent abuse
- Consent - Where you've explicitly agreed to specific data processing activities
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in these limited circumstances:
- Service providers - Trusted third parties who help us operate our service (hosting, email delivery, analytics)
- Legal requirements - When required by law or to protect our rights and safety
- Business transfers - In the event of a merger, acquisition, or sale of assets (with appropriate protections)
All third-party service providers are bound by confidentiality agreements and data protection requirements.
Data Storage and Security
Where Your Data is Stored
- All personal information is stored on secure servers located in the European Union
- Data processing complies with GDPR and other applicable privacy regulations
Security Measures
We implement appropriate technical and organizational measures including:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication protocols
- Monitoring for unauthorized access attempts
Data Retention
We retain your personal information for as long as:
- Your account remains active
- Necessary to provide our services
- Required by applicable laws and regulations
When you delete your account, we will delete your personal information within 30 days, except where we're legally required to retain certain data.
Your Privacy Rights
Depending on your location, you have the right to:
- Access - Request a copy of the personal information we hold about you
- Rectification - Correct any inaccurate or incomplete information
- Erasure - Request deletion of your personal information
- Portability - Receive your data in a structured, machine-readable format
- Restriction - Limit how we process your information
- Objection - Object to processing based on legitimate interests
- Withdraw consent - Where processing is based on consent
To exercise these rights, contact us at the email address below.
Service Pricing and Future Changes
- Current service - All features are currently free of charge
- Core access - Basic aquarium planning features will remain available to all users
Any significant changes to our service model will be communicated in advance.
Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
International Data Transfers
While our servers are located in the EU, if we transfer data internationally, we ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions where applicable.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will:
- Post the updated policy on our website
- Notify you via email or through our service
- Update the "Last updated" date at the top of this policy
Your continued use of our service after any changes constitutes acceptance of the updated policy.
Contact Information
For questions about this Privacy Policy or to exercise your privacy rights, contact us at:
Email: support@tankably.com
Response time: We aim to respond to all privacy inquiries within 30 days.
This privacy policy reflects our commitment to transparency and your right to privacy. We believe in collecting only what we need and protecting what we collect.